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Privacy Policy

Last updated: April 2026

Ascenda One Pty Ltd (Ascenda) respects your privacy. This policy explains what personal information we collect when you use this site or complete the assessment, why we collect it, and who we share it with. It is designed to align with the Australian Privacy Principles (APPs) and Apple App Store guidelines.

1. What we collect

When you use this site we may collect:

  • Your name and email address (when you submit the waitlist form)
  • Your responses to the cognitive and wellbeing assessment questions
  • Anonymous usage analytics (pages visited, session duration) without any personal identifiers

We do not collect payment information, government identifiers, or sensitive health records beyond what you voluntarily share in the assessment.

2. Why we collect it

  • To hold your spot on the waitlist and email you a personal assessment link
  • To personalise and return your assessment results
  • To send relevant updates about Ascenda (you can unsubscribe at any time)
  • To understand how people use the site and continuously improve our experience

3. Who we share it with

We do not sell or rent your data. We work with the following trusted third-party services:

Email communications — your name and email address are sent to ActiveCampaign to manage your waitlist placement and send follow-up emails. You can unsubscribe from any email at any time.

Product analytics — anonymous usage events (e.g. page views, form completions) are sent to PostHog to help us understand how people use the site. No personally identifiable information is included in these events.

LinkedIn Conversions APITheir privacy policy ↗

Conversion tracking — on successful waitlist signup, a one-way SHA-256 cryptographic hash of your email address is sent to LinkedIn solely to measure advertising effectiveness. The hash cannot be reversed to recover your original email.

4. Data security

All data is transmitted over encrypted connections (TLS 1.2+). We apply best-practice security controls and restrict access to authorised personnel only. Data is hosted on enterprise-grade cloud infrastructure with encryption at rest.

5. Your rights

You may at any time:

  • Access the personal information we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data at any time
  • Withdraw consent and unsubscribe from communications
  • Lodge a complaint with your local privacy authority (e.g. OAIC in Australia)

To exercise any of these rights, contact us using the details below.

6. Data retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law. You may request deletion at any time by contacting privacy@ascenda.one.

7. Contact us

For any privacy questions or to exercise your rights:

Email privacy@ascenda.one

Mail Ascenda One Pty Ltd, 16 Nexus Way, Southport QLD 4215, Australia

© 2026 Ascenda One Pty Ltd. All rights reserved.

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